FAQ






Freight
  1. How do I get a quote for a shipment?
  2. How do I know the local charges?



Schedules


Cargo Tracking
  1. How can I inquire about cargo status?
  2. Can I receive cargo status regularly via auto-mail?
  3. What should I do when I receive the message " There is no data found! " while tracking cargo on the Wan Hai web site?
  4. How often does Wan Hai update cargo status?
  5. How long is cargo status data kept?



Shipping & Trading Glossary
  1. Vessel、Port
  2. Equipment-Warehouse
  3. Facilities
  4. Cargo Accept Term
  5. Container
  6. Container Type
  7. Surcharge - 1
  8. Surcharge - 2
  9. Sales Term
  10. Document



Other
  1. Where can I get contact information for Wan Hai worldwide offices and agents?
  2. How can I apply for a job at Wan Hai?
  3. Where can I find safety and environmental protection policies of Wan Hai?
  4. Does Wan Hai sell second-hand containers?
  5. Where can I find financial statements for Wan Hai?
  6. How can I get a vessel certificate?
  7. How do I inquire about telex release?